Terms of service
TERMS & CONDITIONS
Welcome to Ash Monk. By accessing or making a purchase on our website (www.ashmonk.com), you agree to the following Terms of Service. Please read them carefully before using our site. If you do not agree, you may discontinue use immediately.
This website is operated by Ash Monk (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the customer or user. These terms apply to all visitors, customers, and others who access or use the Service.
Brand Promise & Eligibility
Ash Monk exists to serve discerning individuals who value craftsmanship, design, and authenticity. By placing an order with us, you confirm that you are:
a) At least 18 years of age or have obtained parental/guardian consent to make purchases.
b) Using this Site for personal, non-commercial purposes
c) Providing accurate and complete information at checkout
We reserve the right to refuse service to anyone who does not meet these requirements or engages in misuse of the Site.
Orders & Acceptance
Every order placed with Ash Monk is subject to acceptance and availability. Upon placing an order, you will receive an acknowledgment email; however, this does not constitute acceptance. The contract is confirmed only when your order is dispatched.
We reserve the right to decline an order if:
a) Items are unavailable
b) Payment authorization is not received
c) Fraudulent activity is suspected
d) Delivery is outside our serviceable locations within India
Prohibited Conduct
You may not use Ash Monk products for any unlawful or unauthorized purpose, nor, in your use of our Services, may you violate any applicable laws in your jurisdiction (including but not limited to intellectual property and copyright laws).
You must not upload, transmit, or distribute any viruses, malicious code, or other harmful content that could compromise the security or functionality of our Services.
Any breach or violation of these Terms will result in the immediate suspension or termination of your access to Ash Monk Services, without prior notice.
Content Accuracy & Updates
At Ash Monk, we curate our words and details with the same care as our designs—but perfection in timeliness or completeness cannot always be assured. The material on this site is offered as a guide, a reference point, not as the final word. We encourage you to pair it with the most accurate and current sources available before making decisions. Choosing to rely solely on it is a choice made at your own risk.
Some pages may carry echoes of the past—historical content, preserved for reflection. Such pieces are not current and exist purely for your reference. We may refine or reimagine the contents of this site at any time, without the obligation to update every detail. We welcome you to revisit and rediscover as our story evolves.
Refinements in Service & Pricing
At Ash Monk, our commitment to quality and exclusivity may require us to refine our offerings over time. Prices for our products are subject to change without prior notice, ensuring they reflect the craftsmanship, materials, and artistry we uphold.
We reserve the right to modify or discontinue any aspect of our service, collection, or content at any time, without prior notification.
Ash Monk shall not be held responsible to you or any third party for any adjustments in pricing, modifications, temporary pauses, or discontinuations of the service.
Products & Services
Our creations are offered with the intent of exclusivity and refinement, available primarily through our official website. Certain pieces may be produced in limited quantities, ensuring their rarity, and are subject to return or exchange in accordance with our Return Policy.
We take the utmost care in presenting our collections with accurate imagery and true-to-life colors. However, variations in display settings may result in subtle differences in appearance, for which we cannot be held responsible.
Ash Monk retains the right to limit the sale of any product or service to particular clients, regions, or jurisdictions, and to limit quantities to preserve exclusivity. Product descriptions, pricing, and availability may be altered or discontinued without notice.
While each piece is crafted and curated to the highest standards, we do not warrant that every product, service, or material obtained will meet individual expectations in every aspect, nor that any minor imperfections in the service will be corrected immediately.
Billing & Client Information
Ash Monk reserves the right to respectfully decline or amend any order placed through our official channels. At our discretion, we may limit or cancel quantities purchased per individual, household, or transaction. Such limitations may apply to orders placed under the same client account, charged to the same payment method, or shipped to the same billing or delivery address. These safeguards may also extend to any order which, in our professional judgment, appears intended for resale, redistribution, or any non-personal purpose.
In the event of any modification or cancellation, we will make every reasonable effort to notify you via the contact details—email, billing address, or telephone number—provided at the time of purchase. Orders that, in our judgment, appear to be initiated by resellers, distributors, or for commercial redistribution, may be restricted or declined without prior notice.
You agree to maintain accurate, complete, and up-to-date purchase and account information for all transactions. This includes promptly updating your email address, payment details, and billing information to ensure the successful processing of your order and seamless communication from Ash Monk.
For further details, please refer to our Return & Exchange Policy.
Optional Tools & Services
From time to time, we may grant you access to select third-party tools or resources, which are operated entirely outside of Ash Monk’s control. We neither monitor nor influence their functionality, and we make no representation or warranty—express or implied—regarding their performance, reliability, or suitability.
Such tools are provided strictly on an “as-is” and “as-available” basis, without any endorsement or assurance from Ash Monk. Your decision to use these optional tools is made solely at your own discretion and risk, and it remains your responsibility to review and accept the applicable terms and conditions as set forth by the relevant third-party provider(s).
We may, at our sole discretion, introduce additional tools, services, or features through our website in the future, including but not limited to new resources and functionalities. Unless otherwise stated, all such additions shall be governed by these Terms of Service.
Third-Party Links
Our Services may feature content, products, or services curated from trusted third-party sources.
From time to time, links on our site may guide you to external websites operated independently of Ash Monk. While we take care in our selections, we do not control, guarantee, or endorse the accuracy, quality, or integrity of these third-party offerings, and we accept no liability for any loss, damage, or dissatisfaction arising from their use.
Any engagement with third-party websites, including the purchase or use of their goods, services, or resources, is undertaken at your discretion and in accordance with their own terms and policies. We encourage you to review these carefully before proceeding. All inquiries, claims, or concerns regarding third-party products should be addressed directly to the respective provider.
Contributions & Creative Submissions
We welcome the artistry, ideas, and inspiration you choose to share with Ash Monk—whether in response to our invitation or offered of your own accord. Such submissions, whether digital, written, or otherwise, are collectively referred to as “Contributions.”
By presenting your Contributions, you grant Ash Monk a timeless, unrestricted right to curate, adapt, publish, translate, and share them across any medium, without obligation to maintain confidentiality, provide compensation, or respond directly.
While we may, at our discretion, refine or remove content that does not align with our standards, we trust that your Contributions will respect the rights, dignity, and originality of all creators, remain free from unlawful or harmful elements, and uphold the refined spirit of our brand.
You are solely responsible for the content and accuracy of your submissions. Ash Monk assumes no liability for any Contributions made by you or third parties.
Personal Information & Privacy
Your provision of personal information through our boutique is subject to the standards set forth in our Privacy Policy. We encourage you to review it and discover how we protect your information with the same precision and care as our finest pieces.
Refinements, Corrections & Clarifications
At times, the information presented within our website or services may, on rare occasion, contain typographical nuances, minor inaccuracies, or unintentional omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit timelines, or availability.
We reserve the right—at our sole discretion—to refine, amend, or clarify such details, and to modify, update, or, if necessary, gracefully cancel orders should any element be found inaccurate, without prior notice, including after an order has been placed.
Our commitment to accuracy is steadfast, yet we undertake no obligation to continually update, amend, or clarify content unless required by law. The absence of a stated revision date shall not be construed as an assurance that all details have been altered or refreshed.
Prohibited Conduct
To maintain the integrity, sophistication, and trust that define our brand, certain behaviours are expressly forbidden on our website, within our services, and in connection with our content.
You may not, in any capacity:
(a) Use our platform or its content for any unlawful, unethical, or unauthorized purpose;
(b) Persuade, enable, or solicit others to engage in such acts;
(c) Violate or disregard any applicable local, national, or international laws, regulations, or directives;
(d) Infringe upon, misappropriate, or otherwise compromise our intellectual property or that of any third party;
(e) Harass, defame, abuse, insult, harm, intimidate, or discriminate against any individual based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) Publish, distribute, or circulate any false, misleading, or deceptive information;
(g) Upload, transmit, or deploy viruses, malicious code, or any mechanism intended to impair, disrupt, or compromise the functionality, security, or performance of our services, related websites, or the Internet;
(h) Access, collect, or monitor personal data of others without explicit consent;
(i) Engage in unsolicited communication or intrusive activities such as spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) Employ our services for obscene, indecent, or otherwise objectionable purposes; or
(k) Interfere with, disable, or circumvent any security feature protecting our services, our users, or the broader online environment.
We reserve the unequivocal right to restrict or terminate access—without notice—should any conduct breach these standards.
Warranty Disclaimer & Liability
While Ash Monk is dedicated to providing a seamless and secure experience, we do not warrant or guarantee that your use of our services will be uninterrupted, timely, error-free, or wholly secure.
We further make no assurances regarding the accuracy, reliability, or completeness of any results obtained through the use of our services.
You acknowledge and accept that Ash Monk may, at its sole discretion, suspend, modify, or discontinue the service temporarily or indefinitely, without prior notice.
Your use of, or inability to use, our services is entirely at your own risk. Except as expressly set forth by us, all services and products offered by Ash Monk are provided on an “as-is” and “as-available” basis, without any warranties or representations—whether express, implied, or statutory—including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
Ash Monk and its associates shall not be held responsible for any loss, injury, claim, or damages of any kind, whether direct, indirect, incidental, special, punitive, or consequential. This includes, without limitation, lost profits, revenue, savings, data, or replacement costs arising from or related to your use of the service or products procured through it, even if advised of the possibility of such damages.
Where jurisdictional laws restrict the exclusion or limitation of liability for consequential or incidental damages, Ash Monk’s liability shall be limited to the fullest extent permitted by law.
Indemnification
You hereby agree to fully indemnify, defend, and hold harmless Ashmonk, together with its parent entities, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal fees and disbursements, arising out of or in connection with your breach of these Terms of Service, any incorporated documents, or your violation of any applicable laws or third-party rights.
Severance of Invalid Terms
In the event that any provision within these Terms of Service is found to be invalid, unenforceable, or unlawful under applicable law, that provision shall be limited or severed to the minimum extent necessary. The remaining provisions shall continue in full force and effect, unaffected and binding.
Termination
The rights, obligations, and liabilities accrued by either party prior to the effective date of termination shall survive and remain fully enforceable notwithstanding the cessation of this agreement.
These Terms of Service shall remain in full force and effect until terminated by either party. You may terminate your acceptance of these Terms at any time by providing formal notice to Ash Monk or by ceasing use of our services and platform.
Ash Monk reserves the unequivocal right, at its sole discretion, to terminate this agreement immediately and without prior notice should it determine or reasonably suspect any breach or violation of these Terms. Upon termination, you remain liable for all obligations and amounts accrued up to and including the termination date.
Ash Monk may also restrict or revoke your access to all or any portion of the services as deemed necessary.
Entire Agreement
The failure of Ash Monk to exercise or enforce any right or provision within these Terms of Service shall not be deemed a waiver of such right or provision.
These Terms of Service, together with any policies or operational guidelines published by Ash Monk on this site or relating to the Service, represent the complete and exclusive agreement between you and Ash Monk. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications, or proposals—whether written or oral—including any previous iterations of these Terms.
Any ambiguities or uncertainties in the interpretation of these Terms shall not be construed against Ash Monk as the drafting party.
Governing Law
These Terms of Service, together with any ancillary agreements under which Ash Monk extends services to you, shall be governed by and construed in accordance with the laws of India.
Changes to Terms of Service
At Ash Monk, we’re constantly evolving to offer you a refined and seamless shopping experience. Any new features, collections, or enhancements we introduce will also be guided by these Terms of Service. The most up-to-date version will always be available on this page.
We may update or adjust these Terms from time to time. Whenever we make changes, we will post them here for your review. We recommend checking back occasionally to stay informed.
By continuing to enjoy Ash Monk’s services after updates are posted, you confirm your agreement to the revised Terms.
Contact Information:
Queries about the Terms of Service should be sent to us at:
contactashmonk@gmail.com
Whatsapp - 83320 27985